Privacy Policy
Effective Date: September 10, 2013
Most Recent Update: August 31, 2017
Overview
This is the Privacy Policy of Control Group Companies, LLC, a Delaware limited liability company d/b/a CONTROLTEK ("CONTROLTEK" or "us" or "we"). Our Terms of Service, which incorporate this Privacy Policy by reference, govern your use of our online services, any content or information therein, and the controltekusa.com website, including its subdomains (collectively, the "Site").
By using the Site, you consent to the Terms of Service and to this Privacy Policy. Please read the Terms of Service and this Privacy Policy carefully. The Terms of Service and the Privacy Policy may be modified by us from time to time. Any modifications shall take effect when you click to accept the amendments, when you access the Site after receiving notice of the amendments, or automatically fifteen (15) days after the modified Privacy Policy or Terms of Service is initially posted, whichever is sooner. To ask us questions or offer comments, please contact us at the email address provided below.
Personal Information We Collect
In order for you to receive the most benefit from our Site, we collect user-submitted, personal information when you access the Site. We may receive and store any information you enter on our website or give us in any other way. This may include information that can identify you ("personal information"), including your first and last name, company name, telephone number, postal and email addresses, fax number, and billing information. Information may be submitted to the CONTROLTEK either via the website or via phone or email when communicating with one of our representatives.
In addition to “personal information,” we may also gather non-personal information. Such data may be gathered when using the Site and includes things like the referring URL and the type of browser you may be using to access the Site. We gather this information to better understand your use of the Site. This in turn, enables us to improve and enhance your experience.
Cookie and Web Tags
This policy applies to any Personal Information that CONTROLTEK has in its possession or control regardless of how or where that information was obtained, or where it is stored or used. All CONTROLTEK organizations and personnel worldwide are governed by this policy.
CONTROLTEK may use cookies to better customize your experience on the Site based on your user attributes. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of CONTROLTEK services that require cookies.
CONTROLTEK may also use web tags, also known as single-pixel tags, which are graphics that function similar to cookies. Single-pixel tags are not visible because of their small size. They are used to collect information in web logs that do not identify you personally, such as web pages viewed, the web site you came from, and any advertisement you clicked on to visit our Site. They also are used to determine whether certain promotional or other commercial e-mail messages we send are opened.
Financial Information
For ease of use and in order to have an effective experience within our Site, CONTROLTEK utilizes its Site as an interface for transmitting payment for the products that we offer (the “Products”). If you elect to pay for Products with a credit card or similar method, we may collect your name, credit card number, expiration date, and address information associated with the account. We use commercially reasonable methods to collect, store, and use your financial information.
Personal Security
You are responsible for maintaining the security of your username and password. Please remember to protect this vital information by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact CONTROLTEK for additional assistance.
How We Use Your Information
CONTROLTEK will not disclose or sell your personal information without your consent, except as set forth below.
We may share your personal information with our suppliers, shippers, employees and consultants for purposes of fulfilling your orders, administering our business activities, providing customer services such as support, and making available other product or service offers or deals we think may be of interest to you.
We may also share with third parties, such as advertisers on our Site or other website operators, anonymous, aggregated information about user habits, characteristics and user patterns. We may use your IP address and share it with third parties to help diagnose problems with our servers, to manage the Site, and to enhance the Site based on usage pattern data.
We may also use or disclose information to resolve disputes, investigate problems, as reasonably requested by law enforcement, or as needed to enforce this Privacy Policy and the Terms of Service.
Use by Minors
The Site may not be used by anyone under 18, except with the explicit permission and under the supervision of a parent or guardian who accepts full legal responsibility for the minor's use. No person under 13 should disclose information on this Site. We do not knowingly collect or use personal information from children under 13. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian should email us at [email protected] to remove the information. You may learn more about protecting children's privacy online by visiting www.ftc.gov/business-guidance/privacy-security/childrens-privacy.
Legal Requests and Change of Ownership
In the event of a change in control of CONTROLTEK, personal information may be exchanged as part of a merger, sale, or other business transfer.
CONTROLTEK may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service.
Updates and Notices
Periodically, we may send you email communications detailing new features or promotions on the Site. You may “opt-out” from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account, changes to the Terms of Service or this Privacy Policy, or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service.
Your Information and Links to Other Web Sites
This Site may contain link to other websites not owned by us that may have different privacy practices from ours. We are not responsible for the content or privacy practices of those sites, and our Privacy Policy does not apply to information collected by those sites. You should read those sites’ privacy policies to make sure you agree to them before using such sites.
Protection of your Personally Identifiable Information
In an effort to prevent unauthorized access, disclosure or accidental loss or destruction of your personal information, we use reasonable efforts to secure the information you provide. ALTHOUGH WE TAKE REASONABLE STEPS TO SAFEGUARD AND PREVENT UNAUTHORIZED ACCESS TO YOUR PERSONALLY IDENTIFIABLE INFORMATION, WE CANNOT BE RESPONSIBLE FOR THE ACTS OF HACKERS AND OTHERS WHO GAIN UNAUTHORIZED ACCESS, AND WE MAKE NO WARRANTY, EXPRESS, IMPLIED OR OTHERWISE, THAT WE WILL PREVENT SUCH ACCESS. YOU ASSUME ALL RISKS, INCLUDING BUT NOT LIMITED TO THE RISK OF IDENTITY THEFT, RELATING TO THE ACTS OF THOSE WHO GAIN UNAUTHORIZED ACCESS. COMMUNICATIONS YOU MAY HAVE WITH US VIA EMAIL MAY NOT BE SECURE UNLESS WE ADVISE YOU THAT SECURITY MEASURES ARE IN PLACE PRIOR TO YOUR SENDING INFORMATION. THEREFORE, IF YOU CHOOSE TO COMMUNICATE WITH US THROUGH VIA EMAIL, YOU ARE ASSUMING THE RISK OF DOING SO AND WE REQUEST THAT YOU DO NOT SEND OR POST SENSITIVE INFORMATION VIA EMAIL.
International Users
This Site is hosted and operated in the United States of America. Those who access or use the Site from other jurisdictions do so at their own choice and risk and are solely responsible for compliance with local law. Please note that the personal information you submit to our Site will be transferred to and stored in the United States to be processed by us so we can provide this Site to you as set forth in this Privacy Policy and the Terms of Service.
If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in the United States. Please note that the level of legal protection provided in the United States or other non-European countries in which you may access our Site may not be as stringent as under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.
Contacting CONTROLTEK About Your Information or Information You Receive
If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct your information, please send us an email to: [email protected]
If you have questions or concerns about our collection, use or disclosure of your personal information, please write to us at: [email protected]
Privacy
Control Group Companies, LLC
200 Crossing Blvd. 2nd Floor
Bridgewater, NJ 08807
California Privacy Rights
California law permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at:[email protected]
Privacy - California
Control Group Companies, LLC
20281 Mack Street
Hayward, CA 94545