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Speaking Out in a Pandemic – Rod Diplock

This interview originally appeared in Loss Prevention Magazine. Read the full article here.

At the onset of the novel coronavirus pandemic, like most companies we approached it as we had approached past crises. Our preparedness and remote capabilities allowed us to provide uninterrupted, reliable, and responsive customer support. Our long-term relationships and constant communication with our supply chain partners allowed us to avoid disruptions. And our distribution centers, which are considered essential services, ensured employees followed safe and healthy measures while staying fully operational to deliver for our customers.

We quickly discovered this pandemic was unlike any other crisis any of us had experienced, and there was no playbook to navigate the unprecedented challenges. We stuck with the basics and focused on our core values. In everything we do at CONTROLTEK, we provide solutions that protect. We are the people that deliver, and our focus and commitment is devoted to our customers.

We kept business as usual delivering loss prevention solutions for our retail partners while also evaluating whether our customers needed different solutions to “protect” in this moment. The impact of this crisis increased the concern of protecting the health and safety of people, and we began to hear from our customers the need for personal protective equipment (PPE) such as hand sanitizer, masks, face shields, countertop shields, and gloves. We have provided essential security and operational supplies to our retail, banking, and logistics customers for many years. We were able to leverage our diverse supply chain to secure the vital PPE our customers were looking for from trusted sources. These relationships allowed us to also manage the costs as best we could with the current demand and deliver it very quickly for our customers.

We are extremely grateful for the partnerships that we have throughout the retail industry, and it has never been more important to us to provide our partners the support and solutions you need. We look forward to continuing to support those on frontlines in any way we can. As we begin to experience the new normal, we are here to collaborate and will continue to work diligently to offer resources, tools, and solutions to best support the retail industry.


This interview was featured in the May/June 2020 issue of Loss Prevention Magazine. To subscribe to the printed version of the magazine and enjoy other great content, visit losspreventionmedia.com.

CONTROLTEK’s New CMatch AI Health for Temperature Detection, Occupancy Verification and Mask Compliance

BRIDGEWATER, N.J. (May. 7, 2020) – CONTROLTEK a leader in retail asset protection and security solutions, releases a new Health Compliance module of the CMatch AI computer vision platform providing non-contact preventative screening in light of the Coronavirus pandemic and increased concern for health safety.

“Powered by cutting edge, deep learning technology, the CMatch AI applications are extremely versatile allowing for features to be adjusted to adapt with new challenges,” said Tom Meehan, CFI, CONTROTLEK’s chief strategy officer and chief information security officer.  “The module offers temperature detection, mask compliance, and occupancy verification. We were able to adjust the platform’s thermal feature, originally programmed for early indication of fire, to screen and detect elevated body temperature. Additionally, the mask compliance feature designed to identify a person entering a facility with a mask as a robbery threat, has been adapted to detect a face mask for health compliance.”

Additional features include occupancy verification using facial recognition technology for unique customer counts and access control integration using temperature, mask compliance, or facial recognition as a proxy to precisely verify whether an individual is safe to enter a facility.

“This automation platform eliminates the need for human interaction to verify compliance supporting health safety, reducing labor costs, and providing real-time information,” said Rubin Press, the vice president of global sales at CONTROLTEK. “CMatch AI will help retailers reopen stores safely and streamline compliance with new COVID19 policies, while remaining adaptable for what changes may come with the future.”

The CMatch AI Health Compliance platform is scalable with the ability to operate as a standalone plug-and-play device or as a cloud solution to save information for enterprise-level monitoring. CONTROLTEK’s First Time Right™ systems deployment and professional services simplifies implementation for quick deployment.

For more information about CMatch AI Health Compliance module and CMatch AI computer vision platform, along with downloadable data sheets, visit the CONTROLTEK website.

CONTROLTEK Launches Computer Vision Platform for Facial Recognition and Health Compliance Monitoring

BRIDGEWATER, N.J. (Apr, 23, 2020)CONTROLTEK a leader in retail asset protection and security solutions, announces the release of new enterprise computer vision platform, CMatch AI. Powered by cutting edge, deep learning technology, CMatch AI delivers real-time, precise, reliable, and secure biometric applications critical for solving challenges unique to a wide range of industries including retail and financial institutions.

CMatch AI is truly a computer vision platform that harnesses the power of video to help retailers and banks identify threats in real time. The platform delivers a variety of applications for facial recognition, health compliance, access control, occupancy verification and behavior analytics,” said Tom Meehan, CFI, CONTROTLEK’s chief strategy officer and chief information security officer. “CMatch AI’s impressive technology exceeds facial recognition performance, accuracy, security standards and flexibility for modifications to help combat the changing times. This has been a long-term project and we’re excited to officially launch it to our industry partners.”

“The CMatch AI technology applications are versatile to help with a variety of challenges businesses are faced with especially with the current climate and focus to keep customers and employees healthy and safe,” said Rubin Press, the vice president of global sales at CONTROLTEK. “The CMatch AI Health Compliance System addresses health safety concerns with the use of state-of-the art sensor technology to allow for non-contact preventative screenings. A variety of applications including thermographic fever scanning, mask compliance detection and highly accurate and definitive counts for occupancy verification, precisely verify whether an individual is safe to enter a facility.”

“We’ve been helping our customers solve their unique business challenges for over 40 years,” said CONTROLTEK CEO, Rod Diplock. “Expanding our solutions offering to include a computer vision platform is another way to add value for our customers and to help them address threats and safety concerns.”

More information about CMatch AI and the health compliance module, along with downloadable data sheets, can be found at CONTROLTEK’s website.

Industry Veterans Team Up to Discuss the Rapidly Changing Environment and ‘New Normal’ Related to COVID-19

BRIDGEWATER, N.J. (Apr, 16, 2020) – Industry experts discuss how retailers are coping with the changes and impacts the Coronavirus pandemic is having on the retail loss prevention industry. In each weekly CrimeScience COVID-19 Series podcast, Dr. Read Hayes covers LPRC initiatives related to the pandemic, Tom Meehan, CFI reviews risk and vulnerabilities in technology and Tony D’Onofrio discusses the ‘new normal’ from current events.

“We have started our new LPRC CrimeScience COVID-19 series to thoroughly discuss dynamics and evidence-based solutions during these uncertain times,” said Dr. Read Hayes, research scientist at University of Florida and director of LPRC. “In addition to this podcast, the LPRC is leveraging multiple research and other data sources to support our nearly 70 major retail chains in helping maintain customer and employee confidence.”

“The COVID-19 situation has forced us to change how we physically operate to protect the health and safety of our employees, customers and partners. Adversaries have jumped on the opportunity to exploit the crisis, taking advantage of people and businesses,” Tom Meehan, CFI, chief strategy officer and chief information security officer at CONTROLTEK. “The podcast aims to keep our industry informed of cyber-threats and proactive security measures to stay vigilant against risks and maintain a healthy security posture during this time.”

“The COVID-19 health crisis is transformational and will lead to a ‘new normal’. For all of us, this is a once in a lifetime moment for reinventing and discovering the next set of professional growth model,” said Tony D’Onofrio, chief executive officer of TD Insights. “In this new LPRC podcast series, we will explore, through science-backed research, the ‘new normal’ and how to leverage it to positively optimize the Loss Prevention function for a more prosperous digitally-evolved retail industry.”

The CrimeScience COVID-19 Series podcast, will be released every Thursday. In addition, the latest information on COVID-19 can be found at the following resources: CONTROLTEK COVID-19 Response Center, LPRC COVID-19 Resources, TonyDonofrio.com.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Kim Scott
Director of Marketing
(908) 603-0066
Kim.Scott@controltekusa.com

CONTROLTEK Launches COVID-19 Response Center

BRIDGEWATER, N.J. (Apr, 9, 2020)CONTROLTEK a leader in retail asset protection and tamper-evident packaging launches a COVID-19 Response Center with information and resources for retail and financial institution partners to stay abreast of the latest regarding the Coronavirus situation.

“Now more than ever, the power of community, trust and quality information is so important,” said CONTROLTEK CEO, Rod Diplock. “As a business owner navigating this extreme situation, the most valuable resources have been shared to me by peers and business professionals. I want to do whatever I can to pass that along to our industry partners and customers to help them during this challenging time.”

“Our focus is always finding ways to support our clients with the challenges loss prevention and asset protection professionals face in their work,” said Tom Meehan, CFI, chief strategy officer and chief information security officer. “We believe it is our responsibility to look after each other, especially during this complex time. We are all in this together.”

The CONTROLTEK COVID-19 Response Center offers news updates, articles pertinent for LP professionals, cybersecurity technology tips, available business essentials and PPE equipment and helpful tools from the World Health Organization (WHO) and Center of Disease Control and Prevention (CDC). Visit the CONTROLTEK COVID-19 Response Center, to learn more.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Kim Scott
Director of Marketing
(908) 603-0066
Kim.Scott@controltekusa.com

CONTROLTEK Delivers Essential Business and PPE Supplies

BRIDGEWATER, N.J. (Apr, 9, 2020)CONTROLTEK  a leader in retail asset protection and tamper-evident packaging provides essential security, operational and personal protective equipment (PPE) supplies to retail, banking and logistical customers amidst COVID-19.

CONTROLTEK has been a supplier of business-critical supplies like tamper-evident tape, labels, seals, and packaging to transport everything from cash, important documents, medication and biohazard materials for over a decade. The current COVID-19 crisis has heightened the demand and inquiries from customers as businesses look for security solutions to protect their assets during this unprecedented time.

“As we all adapt to the new norm that is presented by Coronavirus, we are seeing businesses implement enhanced security precautions to protect their products in transit and ensure uninterrupted delivery for their customers” said Rubin Press, vice president of global sales. “We want to inform our retail partners that we have these business essentials if needed, to help combat rapidly evolving challenges.”

“We understand that an even higher priority than asset protection is the health and safety of employees and customers,” said Tom Meehan, CFI, chief strategy officer and chief information security officer. “We have leveraged our diverse supply chain to access critical personal protective equipment (PPE) such as hand sanitizer, face masks and face shields to have them available for our retail partners.”

For more information contact your CONTROLTEK representative at 888.808.6970 or sales@controltekusa.com. A variety of security supplies and personal protective equipment can also be conveniently purchased online at the CONTROLTEK store.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Kim Scott
Director of Marketing
(908) 603-0066
Kim.Scott@controltekusa.com

How Security Bar Codes Work

Thanks to bar code technology, we can track cash packages and log data faster than ever before. But how exactly do security bar codes work?

A security bar code is made up of two parts:

  1. The machine-readable bar code
  2. The human-readable number

The first bar code was designed in the 1970s as part of the Universal Product Code (UPC), which is what retailers use to scan items at checkout. Today, security bar code technology is used in many industries, such as science, the military and health care.

A bar code scanner reads the black-and-white design of a security bar code and feeds that information to a computer that can identify the bar code using a database. A security bar code scanner works quite simply:

  1. The scanner emits an LED or laser light onto the security bar code.
  2. Light reflects off the bar code into a light-detecting component called a photoelectric cell. The white areas of the bar code reflect the most light while the black areas reflect the least light.
  3. As the scanner reads the security bar code, the photoelectric cell generates a pattern of on-off pulses corresponding to the black and white stripes in the bar code.
  4. An electronic circuit connected to the scanner converts these on-off pulses into the digits of the bar code.
  5. These digits are then sent to a computer connected to the scanner to be checked against a database.

Bar code technology is what allows financial institutions and cash-in-transit companies to quickly log, organize and transport security bags. Today, bar codes are printed directly on security packaging to make this process go as quickly as possible.

CONTROLTEK Works to Harmonize and Increase Knowledge with ICCOS

CONTROLTEK is a proud sponsor at the 2015 The Americas Cash Cycle Seminar (ICCOS), a premier global seminar for commercial cash management, distribution and circulation. Held in Fort Worth, Texas on December 7-10, ICCOS is a dynamic seminar that is connecting and educating the currency industry.

CONTROLTEK’s Director of Product Management, Kris Doane, will present, “What You Measure, You Can Improve,” Tuesday, December 8 at 11:20 a.m. This session will discuss how to utilize data to observe what is actually happening in your business and discover ways to improve critical processes.

Calling all Stakeholders in Cash Circulation

The ICCOS offers three distinct educational formats: general sessions, an exhibition area, and focused breakout meetings. Stakeholders can share their ideas, best practices, and cost-saving technologies. In the exhibition area, sponsors feature their latest technologies, and this is where CONTROLTEK shines.

A Long History of Creating the Future

CONTROLTEK has been a longtime leader in the financial space, as well as a provider of security packaging solutions to other markets. Because of CONTROLTEK’s long history in this sector – we’ve been at it since 1976 after all – we have been able to witness how the cash circulation industry has changed over the years. But these changes are more marked today than in years past. As you may already know, CONTROLTEK is committed to bringing solutions to our evolving industry.

CONTROLTEK’s Solutions

Through breakout sessions and educational general sessions, we welcome the opportunity to hear from a variety of speakers and learn from their expertise. We also look forward to sharing our ideas and the successes we have had with our cost-saving products and services. With our Intelligent Security Packaging (ISP), we have been hard at work refining our offerings. From our retail deposit bags to our highly secure cash vault shipping bags, we provide industry-leading solutions for the cash-in-transit sector.