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CONTROLTEK Offers Virtual Site Surveys to Better Serve Retailers

BRIDGEWATER, N.J. (Jun. 4, 2020) – CONTROLTEK a leader in retail asset protection and security solutions, adds virtual site survey services for examining loss prevention solutions to better support retailers while keeping a commitment to the health and safety of employees and customers.

“Retailers are preparing their stores for reopening and the anticipated increase in theft issues and health and safety concerns. We want to allow them to examine asset protection solution options without having to wait for lifted restrictions or be concerned about exposing the health and safety of their employees,” said Rubin Press, vice president, global sales at CONTROLTEK. “We’ve simply taken our LP Professional Services and made them virtual to meet the needs of our customers.”

“Our Customer Success organization’s many years of experience operating remotely has allowed us to provide uninterrupted and responsive customer support during this difficult time,” said David Hardeman, CONTROLTEK’s director of customer success. “We conduct the virtual site survey with the same First Time Right approach and level of service our customers would experience in-store. Our certified representatives know the right questions to ask to understand our customer’s challenges, and which loss prevention solution would work best in their particular retail environment.”

“This new service offering is another way we continue to support our customers amidst the challenges brought on by the pandemic, while helping them prepare their stores and protect their assets,” said Rod Diplock, CEO of CONTROLTEK. “Thinking differently to evolve and improve our operations has also allowed us to keep our employees working while ensuring their health and safety is protected.”

About CONTROLTEK’s Professional Services and Virtual Site Survey

Our First Time Right™ Systems Deployment and Professional Services streamline the process of implementing a new loss prevention technology, making your life easier. Our team of retail and technology experts are with our customers every step of the way. During the virtual site survey, our Professional Services team conducts a video conference survey examining the store and providing loss prevention solution recommendations. For more information about our Virtual Site Survey and Professional Services, visit the CONTROLTEK website.

New Risk Edition of Tom’s Tek Tips Launches in D&D Daily

BRIDGEWATER, N.J. (Mar. 25, 2020) – Tom Meehan, CFI, chief strategy officer and chief information security officer at CONTROLTEK and author of the weekly mini-column Tom’s Tek Tips, published in D&D Daily, introduces a new edition on mitigating risk.

Tom’s Tek Tips are bite-sized lessons on technology focusing on retail asset protection. Each tip is written so that it can be read in under 30 seconds. The new Tom’s Tek Tip: Risk Edition will focus on tips for mitigating physical and cybersecurity risks that many business professionals are faced with and which are heightened during the current Coronavirus pandemic.

“The column was design to provide quick insights around the challenges LP professionals face and ways to protect themselves.” said Gus Downing, publisher and editor of the D&D Daily. “Pulling from his broad experience in risk management, physical security, investigations and data analytics, Tom delivers ways to keep us armed for what’s ahead.”

“This unprecedented time has us all faced with unique business challenges, said Meehan. “I think it is important, now more than ever, we come together and care for one another. I hope these tips provide value to retail LP professionals as we prepare for and mitigate the ever changing trends in physical and cybersecurity.”

Tom’s Tek Tip: Risk Edition will be published every Tuesday in the D&D Daily beginning next Tuesday, March 31st.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Kim Scott
Director of Marketing
(908) 603-0066
Kim.Scott@controltekusa.com

Tom Meehan and Rubin Press examining RFID technology in an innovation lab

What is RFID & How Does RFID Work?

by Rubin Press, Vice President of Global Sales at CONTROLTEK

Radio frequency identification, more commonly known as RFID, has been around since World War II and used in many settings and applications. In the last 20 years, the developments in the technology have made RFID available in the retail industry.

How RFID Works

RFID consists of an RFID reader and a tag with an RFID chip and antenna. The reader sends out a radio frequency (RF) signal and waits for any tags in range to respond. The tags used in retail are typically passive tags and require no battery, and the RF signal sent from the device powers the chip on the tag to enable it to respond. One of RFID’s greatest advantages is that it does not need to “see” a tag to detect it. This means a tag can be read through product packaging, inside a shopping cart, or even through clothing, which allows for a very quick reading process.

An RFID tag also contains information about the asset, compared to traditional EAS tags which cannot carry information at all. This means that the company will always know where an asset is, which is a great benefit in asset protection and store operations.

RFID Applications

RFID was first introduced as a way to improve inventory accuracy, not to reduce shrink. However, retailers who implement RFID in their store locations have seen shrink decreased by an as much as 55 percent. RFID tags and systems can act in the same role as traditional EAS tags and systems while also having the ability to provide much more information to the retailer. For example, if an asset with an RFID tag leaves the store without being paid for, not only will the tag trigger the alarm, but employees can see exactly which product left the store, making it easier for them to ensure all the missing items are recovered. This also provides retailers with insight into what stock may need to be replenished, in turn minimizing the loss of future sales revenue.

RFID technology is also a huge advantage for supply chain management. RFID tags can provide important data for lost items because assets can be tracked from source to sale. Considering that many assets begin their journey with overseas manufacturers, then pass through several ports, customs checks and logistical channels before actually reaching a store floor, RFID can be an invaluable technology for supply chain asset protection.

RFID Systems & Tags

RFID systems can be tricky and expensive to install. However, here at CONTROLTEK, we make the process easy. From start to finish, we focus on your business goals and budget so you can protect your profitability and enhance your customer experience. And with our First Time Right™ approach, over 97 percent of our installations are fully completed on the very first visit. Contact us today for a free quote!

Rubin Press against a dark blue background with the CONTROLTEK logo

CONTROLTEK’s RFID Veteran Rubin Press Publishes Educational Article Series

BRIDGEWATER, N.J. (Jan. 23, 2020)Rubin Press, vice president of global sales at CONTROLTEK, has published the first part of a series of articles about RFID technology. In his articles, Press uses his technical expertise, developed from years of experience partnering with retailers to implement the technology to improve their operations, to explain how RFID technology works and the endless potential for retail and other industries.

“Rubin has a great understanding of the many possibilities of RFID technology, not just from a sales standpoint but as an innovator,” said Tom Meehan, CFI, chief strategy officer at CONTROLTEK. “Since he has returned to CONTROLTEK, we have met with many clients to learn about their challenges and collaborate with them to come up with new approaches to their problems.”

“RFID is no longer the future, it is the present,” said Press. “From the many benefits in asset protection and inventory management to improving merchandise availability and providing a more seamless customer experience, the technology has endless potential for solutions for loss prevention and other industries. RFID technology is a scalable, omnichannel tool that can help professionals across multiple industries combat their ever-changing environments while meeting and exceeding customer expectations.”

The first article in Press’s series “What is RFID and How Does RFID Work?” has been published and can be found on the CONTROLTEK company blog.

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About CONTROLTEK
Since 1976 CONTROLTEK has been a global leader in tamper-evident security packaging, helping banks, armored couriers and retailers transport cash safely and securely. The company’s expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to provide solutions that protect and to always deliver on their promises.

Media Contact
Nathalie Schrans
Content and Social Media Manager
(908) 603-2704
Nathalie.Schrans@controltekusa.com

3 things store managers need to do to improve inventory management

For a retail store to be able to provide stellar front-end service, everything needs to be optimally functional on the back end. After all, no matter how helpful or well-trained a staffer is, that employee can’t offer a customer ideal service if the item the patron wants isn’t in the store.

“For a retail store to provide stellar front-end service, everything needs to be optimally functional on the back end.”

Good inventory management represents a central asset for all retailers. But it’s also one of those things that tends to only be noticed by customers in its absence – that is, if a patron can’t find the item he or she is looking for, that person will think, “This place doesn’t do a good job with its inventory.” But while inventory management may not be as visible to customers as, say, amazing customer service or a cool new product line, it’s absolutely essential to retaining loyal shoppers. Because for the shopper who’s just noticed that his desired item isn’t available, his next thought will likely be, “Time to check another store.”

And customer loyalty isn’t the only thing robust inventory oversight benefits. It also has the potential to bring a business’ supply chain up to current-day speed, as evidenced by a Wall Street Journal article which traced improvement’s in Wal-Mart’s inventory strategy to a much-needed updating of its overall strategy, including a greater push into e-commerce.

CONTROLTEK productsWith better inventory management, stores can reap big benefits.

Implement inventory tracking software: When it comes to keeping track of inventory, no store should be relying on an outmoded system when top-of-the-line tracking software exists. This kind of software provides a key window of insight for store leaders into the state of their merchandise. No matter if your business is in the health, industrial, financial or retail arena, inventory software stands to benefit in significant ways. Among the many advantages stores that leverage inventory software reap are time/money savings, elevated order accuracy and bolstered productivity. Perhaps most importantly, however, such software tools help prevent the scenario where a customer is disappointed because the item he or she wants is out of stock.In order for stores to realize the full benefits of inventory management, they need to take certain steps to improve its quality. Here are three key things inventory leaders should keep in mind in order to elevate inventory oversight:

  • Roll out the tools to make inventory and in-store product maintenance easy: Whether an item of inventory is in a store’s storage center or on the shelves of the business itself, business leaders will want to ensure that the item is kept track of until it’s sold to a patron. RFID technology is the way this happens, and when it comes to RFID, stores will want to make sure they have the readers equipped to do the job. RFID readers and related software, like what is offered by CONTROLTEK, provide store inventory leaders with an invaluable visibility tool that’s central to inventory maintenance, and also can play a key role in limiting shrinkage numbers.
  • Make sure all staffers are up to speed: Whatever inventory solution your store decides to put in place, make sure that all staffers are familiar with it. Because inventory is such a central part of every facet of the business, it doesn’t make sense for inventory management knowledge to just be shared with a select few staffers. When everyone who works at a store is on the same page regarding the inventory measures in place, that will heighten the inventory management system’s efficiency, and provide the store with a more sustainable model of tracking products as they come in and are purchased.

These are only three tips for inventory experts – there are many more. For retailers, CONTROLTEK is the ideal partner when it comes to inventory visibility systems. Our tools can equip your business with the inventory management solutions it needs to provide an even better experience for customers.

RFID Inventory Tracking

RFID is essential when it comes to tracking assets accurately and quickly and protecting against theft and loss. While statistics show that the amount of theft within retail stores is constantly increasing, so are the inaccuracies when it comes to tracking the inventory. RFID technology offers more benefits than manual and barcode processes when it comes to tracking inventory of the assets within your retail store, inclusive from the time they are manufactured until the time that they leave the store.

Tracking inventory manually can take many people and can be very time consuming, causing inaccuracies along the way that may not be recognized until it is too late. RFID prevents inaccuracies and doesn’t need to scan each asset individually, because RFID reads multiple tags simultaneously and at long distances. RFID also does not require the tag to be seen in order to track it. Most of the RFID tags placed on products are placed underneath the product where people cannot visibly view them. RFID can still track the product despite the placement of the tag. As a result of these advantages, RFID plays a critical role in tracking assets for the top retailers across the globe, providing speed and efficiency. From the time the assets are manufactured, they are steadily tracked to keep stock lists up to date until the time they are removed when they leave the store.

Benefits of RFID in Theft Protection

Statistics are showing that the rate of retail theft is steadily increasing, therefore security tagging is becoming not only important, but also essential, for retailers everywhere. CONTROLTEK is the North American distributor of RFID technology, one of the most modern technologies that provide leading retailers with protection against theft and loss, including a lot more functionality. We deliver well-built solutions “enabling commerce through innovation” and make certain to secure assets from top retailers across the globe.

Security tagging using RFID technology has major benefits when it comes to theft prevention. Not only is RFID used for theft prevention, it is also used to control inventory and ensure that there is an optimal operation and partnering between manufacturing, supply chain and Retail stores. Unlike other forms of technology, RFID provides all of these benefits using just one device. The RFID tags are placed on the products early in the supply chain, usually during manufacturing or distribution, and therefore protection against theft becomes an additional advantage to the already inherent benefits of inventory visibility.

At checkout, the RFID tag that was placed on each of the products during manufacturing or distribution is picked up and it is removed (or deactivated) from the stock list as the customer leaves the store. If a product leaves the store and was not registered at checkout, the alarm is activated and a potential theft is recognized. This allows the stock lists to stay up to date and the retailers to internally track and trace their deliveries. The information from the RFID tags is managed in real time so any miscalculations or discrepancies can be realized and fixed instantly.

RFID Advances in Technology

RFID technology, although fairly new, has made great advances within the past few years. The price of technology is decreasing, along with the prices of hardware and infrastructure. Looking to invest in something that promotes efficiency and will simultaneously protect your assets? Invest in RFID today and immediately begin to improve your business processes.

RFID is becoming more and more popular due to the advantages it has over other manual and barcode processes. Not only have the read ranges and level of accuracy increased within the last few years, tracking is being done faster and with more accuracy in a large number of demanding environments. The concept of “real time” and the ability to merge technological systems so effectively are also to thank for gains in using RFID technology. Real time locating systems, like Wi-Fi, has made this technology immediately available to more industries across the country. Technology is only going to continue to mature and a safe bet can be placed on the ability of RFID to continue to advance and expand its applications in businesses worldwide.

RFID: How It Works

RFID, one of the most modern and interesting forms of technology, is the foundation for CONTROLTEK’s undertaking to be the most ingenious Security Tagging Provider in the world. By providing a link between data capture and storing every stage of business from inventory management to shipping and payment, RFID empowers “commerce through innovation” at your retail stores. From order to stock-take, this advanced identification can be affixed to an object and be used for a variety of applications.

The way in which RFID works is not complicated. The RFID labels are first printed and applied to the products. The application of the RFID plate on the product enables the automatic recording of the delivery of the product when it comes to the retail store. The packing list is printed so that the step of checking manually for the delivery of each product is eliminated. The products are instantly added to the stocklist and all data is updated on the system, which guarantees that the stock management is controlled and up to date.

As each delivery enters the stock room it is registered by the RFID plates. As the inventory moves between the stockroom and the stockfloor, the stocklist continues to be updated. Product groups can be scanned within seconds to measure stocksize and all inventory can be scanned to easily find out if any deliveries are missing or if there are any discrepancies. One of the major benefits of RFID is that the quantity and condition of the inventory delivered can be checked within a very short amount of time. At checkout, the products are registered using the RFID plates and these products are removed from the stocklist as the customer leaves the store, with any goods not registered at checkout activating the alarm. Everything is done instantly and there is no waiting involved.