When Hitting The Jackpot Means…You Lose!

Why Good Investigators Fail

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Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns

Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME) must have deep understanding of a particular process, function, or technology; must have studied the field; and must have spent hundreds—even thousands—of hours mastering a specific business topic. An easy way to define an SME is that this is a person who knows a great deal more about the topic than others with comparable experience. That being said, you may still be called an expert just by understanding more than others.

Three Types of Social Engineering That Keep Coming after Retailers