What to Expect for the Rest of 2018 in Retail Technology Trends

(This article originally appeared in Loss Prevention Magazine) In January, I wrote an article titled 2018 Emerging Trends in Cyber Risk for Retail. Many of my former colleagues reached out and asked if I would be writing something related to general retail technology trends as well. Your wish is my command: Here are some of my […]

Stop Worrying about the Retail Apocalypse and Focus on the Tsunami of E-commerce Returns

(This article originally appeared in Loss Prevention Magazine) In the July-August 2017 issue of LP Magazine, I wrote an article titled “Brick-and-Mortar Is Not Dead; Amazon Just Proved It.” That statement continues to hold true. But when I read business publications or mingle at industry events, I still notice a lot of doom and gloom […]

2018 Emerging Trends in Cyber Risk for Retail

(This article originally appeared in Loss Prevention Magazine) LP Magazine‘s columnist Tom Meehan, CFI, shares his top five predictions for cyber risks retailers can expect in 2018: 1. Ransomware attacks will increase in 2018 and will become more sophisticated. Ransomware has been more prevalent in the past two years. In the first quarter of 2017 […]

How to Become a Subject-Matter Expert

(This article originally appeared in Loss Prevention Magazine) Work experience doesn’t necessarily mean you are a subject-matter expert. It could mean you know more than some people. A true subject-matter expert (SME) must have deep understanding of a particular process, function, or technology; must have studied the field; and must have spent hundreds—even thousands—of hours […]

Three Types of Social Engineering That Keep Coming after Retailers

(This article originally appeared in Loss Prevention Magazine) When you think of hacking, breaches, or cyber security, what do you think of? Probably software or technology. We often forget the human side. But humans continue to play a big role. In fact, more than half of breaches and cyber-security events start with a human error […]

The Danger of Forced Innovation in Retail

(This article originally appeared in Loss Prevention Magazine) When planned, innovation is an essential part of the evolution of retail. But when innovation is forced on a retailer, it can be a toxic time burglar. In this article, I will review two types of forced innovation: “keeping up with the Joneses” and “can it be […]

Brick-and-Mortar Is Not Dead; Amazon Just Proved It

(This article originally appeared in Loss Prevention Magazine) Brick-and-mortar didnt die, and Amazon just confirmed it with its purchase of Whole Foods. Unless you live under a rock, you have seen the news related to Amazon’s purchase of Whole Foods for more than $13 billion. Over 90 percent of retail purchases are made in-store today. […]